June NExpress Update

Good morning! I wanted to update you all on several things that are in progress with NExpress:
  1. Heather on vacation
    I will be on vacation, beginning Friday, June 19 and will be back in the office on June 29. I will have intermittent email access during this time. Please make sure to send all NExpress support requests to nexpresshelp@nekls.org. Any cataloging requests/questions will need to wait until I’m back in the office.
  2. Support Requests
    We are transitioning to using a ticketing system for NExpress support, to better manage support requests and answer questions/requests in a more timely fashion. When you first send an request to nexpresshelp@nekls.org now, you will get an automatic response back, creating a ticket. Libraries that use NEKLS for tech support inquiries, KLOW management, and more, may already be familiar with this system, ZenDesk. This process will allow us to serve you better. Moving to the ZenDesk platform will also open the door to easily build an online help/FAQ area. Stay tuned for more information later this summer.
  3. Developments update
    The automatically marking items lost and deleting lost/missing/withdrawn items script developments are in progress, but I still don’t have an ETA on their completion and setup on our system. I will let you all know as soon as I know more.
  4. Cataloging Launchpads
    The Launchpad records should be in the Kansas Main Catalog and searchable as of this morning (Friday); Kansas Main is the Kansas Library Catalog z-target in NExpress. Please see these instructions for how to catalog these devices in NExpress, for getting the records & adding the items, to meet the State Library’s needs and for NExpress. The Launchpad Tablet item type is now set up to allow only local library’s holds, as these have to stay at your library until requested through ShareIt. The circulation rule, by default will be for 7 days, no fines, 2 renewals allowed. Please let us know if you want this changed. 6/19 comment: the NExpress team is working to get these circulation and hold rules set up for each library; this should be completed by 6/22-6/23.
  5. NoveList Select Subscription live July 1
    NEKLS has subscribed to the NoveList Select added content product; this will display added content in the public side of the catalog, including complete series information, something I know many of you have asked for; it will also provide recommended books and authors based on searches. There will also be a way for some of the State Library’s databases to be integrated into the public catalog search results. Stay tuned for more information on both opportunities to help patrons find what they’re looking for, and even for collection development. Here are some helpful links until the service goes live:

NExpress May 2015 meeting recording

The recordings (there are two, one before and one after the break) for the May NExpress meeting are posted on Vimeo for you all to enjoy!

Part 1

May NExpress Meeting 1 from Northeast Kansas Library System on Vimeo.

Part 2

May Nexpress Meeting 2 from Northeast Kansas Library System on Vimeo.

May 7 NExpress Users Group Meeting Agenda

The next NExpress Users Group meeting is Thursday, May 7, at 10am at the NEKLS office. An online meeting option will be available to participants; connection information will be sent out early next week.

Agenda

  • System and Developments Update
  • NExpress Policy Committee Report
  • Mail Merge lesson {tentative}
  • Results of Holds Queue Experiment
  • Strategic Planning for NExpress (thinking to the future)
  • Checklists for NExpress
  • Walk Through Monthly Reports {see below}
  • Other discussion as needed

Homework

  • I’ll be sending out an email tomorrow or Monday with the April NExpress statistical reports. Please print out or bring a digital copy of the spreadsheets and the email to the meeting. We’ll be going over those. Bonus points if you also run the Circulation by Item Type/Location or Circulation by Collection Code/Location reports mentioned in the report.