Monthly Archives: February 2009
Identifying Bounced Email Patrons
We have a new way to deliver training right to your desk using mini videos! So, in your Adobe Shockwave-enabled browser, open and watch this video on how to use a guided report to identify bounced email patrons.
Identify a Bounced Email Patron
Comments expected! What do you think of this new training method? What works? What [...]
Local Holds Update
THIS JUST IN:
I have found and corrected a bug that was causing the holds queue job to not retrieve the correct holds policy for a given item, and in most cases caused it to act as if the ‘from any library’ policy was in effect. The fix is now on the test and production servers, [...]
Local Hold Only not working as expected yet…
We have heard from several of you that your LOCAL HOLD items are appearing on the Holds Pick List. Unfortunately, it’s not anything we can fix locally. We have put in a support request to LibLime, and we are escalating its urgency as of today. We will let you know what we learn about why [...]