Author Archives: Sharon

NExpress Training for 2012

Posted on April 18, 2012 by Sharon

Welcome to NExpress
Welcome, Introduction and ‘What is NExpress?’

NExpress Shared Catalog Overview (.pdf)
Vision and Values Statement (.pdf)

Public Catalog Tour
An Introduction to the NExpress Patron Catalog (.pdf, Updated 4/18/11)

Catalog Overview Tutorial (Updated 11/11/11)

About Your Account (.pdf w/ older illustrations)

My Account Overview Tutorial (Updated 11/11/11)

Homework – Explore Additional Patron Training Tutorial Videos
Notes and Discussion

Purchase Suggestions - Post and ByWater Tutorial
Promotions on Go Live! page
NExpress Patron Confidentiality Statement (.d0c) and other Orientation Packet Documents (post)

Questions [...]

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Known Issue: Change password button

Posted on April 3, 2012 by Sharon

We are aware that the “Change password” button is missing since the upgrade to 3.6.4.
Liz has identified the cause, related to the granular permissions, and we will pursue a fix.   Community Bug 7888.
Until then, for all non-Staff accounts (Adult, Child and Library Associate) you can still edit passwords via the Edit Patron menu:

If [...]

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Known Issue: Double Scanning a Transfer

Posted on January 13, 2012 by Sharon

It is easy to see how an item could be scanned at Check In twice at a library — you have a stack of books, you’re not sure if they’ve been checked in, so you scan them.  Only to realize that they’ve already been scanned and are In Transit to another library to fill a [...]

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