Finding information about “Lost (overdue more than 45 days)” items for patrons

One of the side effects of declaring everything that has been overdue for more than 45 days “Lost (overdue more than 45 days)” is that it’s harder to tell a patron the circumstances surrounding the lost item because it no longer displays in their list of checked out items.

The attached handout explains where you can find out information about long overdue items on the patron’s record once the item has been removed from their list of checked out items.

Finding Lost Item Information Handout

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