Identifying Bounced Email Patrons

We have a new way to deliver training right to your desk using mini videos!  So, in your Adobe Shockwave-enabled browser, open and watch this video on how to use a guided report to identify bounced email patrons.

Identify a Bounced Email Patron

Comments expected!  What do you think of this new training method?  What works? What doesn’t? What should we record next?

-Sharon

One Response to “Identifying Bounced Email Patrons”

  1. Diane Trinkle says:
    February 27, 2009 at 12:49 pm

    Awesome! I would like to see more reports for common functions. Sharon does a great job with narration, concise without being too techie. This allows us to learn at our leisure and is targeted to exactly what we need. Thanks.

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