We have a new way to deliver training right to your desk using mini videos! So, in your Adobe Shockwave-enabled browser, open and watch this video on how to use a guided report to identify bounced email patrons.
Identify a Bounced Email Patron
Comments expected! What do you think of this new training method? What works? What doesn’t? What should we record next?
-Sharon
Awesome! I would like to see more reports for common functions. Sharon does a great job with narration, concise without being too techie. This allows us to learn at our leisure and is targeted to exactly what we need. Thanks.