Known Issue: Auto-fill of Guarantor Data in Child Record
Issue: When adding a child record and searching for guarantor (in that order) the selected guarantor information does not auto-populate.
Explanation: This issue is mostly noteworthy because it works differently depending on how you execute the addition of the child account. When adding a child account from an existing adult account it will auto-populate the guarantor data from the adult account. When adding a child account first, and the guarantor selected second, the data WILL NOT be auto populated.
Work Around: When adding a child, verify that the child lives at the same address as the guarantor then add the child account through the adult’s account.
