Known Issue: TM-T88II Receipt Printer

Issue: TM-T88II receipt printer cannot be completely set up with the Receipt Printer instructions; printer driver is missing Check “Reduce Printing” and “Fit to Printable Width”setting on the Layout tab. When printing, the receipt data is pushed over to the side and cut off.

Explanation: This behavior can occur when you print the circulation page instead of clicking the Print -> Print Slip button, and/or forgetting to switch to the receipt Tab that Firefox opens. The issue of the printer driver can be avoided by following these instructions instead of the instructions for the T88III:

In Firefox:

Under File → Page Setup:

  • Check “Shrink to fit page” on Format & Options tab
  • 0,0,0,0 for Margins on Margins & Header/Footer Tab. This makes the receipts use all available space on the paper roll.
  • Set all Headers/Footers to –blank–. This removes all of the gunk you might normally find on a print from firefox, such as the URL, number of pages, etc.
  • Click OK

Set the default printer settings in Firefox so you don’t see a “Print” dialog:

  • Go to File -> Print
  • Set the printer to the receipt printer.
  • Print whatever page you are on.
  • Type about:config, in the address bar. Click “I’ll be careful, I promise!” on the warning message.
  • Type, print.always in Filter.
  • Look for, print.always_print_silent.
    • If the preference is there then set the value to true.
  • If the preference is not there (and it shouldn’t be in most browsers) you have to add the preference.
    • Right click the preference area and select New –> Boolean
    • Type, print.always_print_silent in the dialog box and set the value to True. This sets the print settings in Firefox to always use the same settings and print without showing a dialog box.

CAUTION – Setting the print.always_print_silent setting in about:config DISABLES the ability to choose a printer in Firefox.

Work Around: No work around needed. The printers work as configured above.

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