Comments on: Overdue Notices http://www.nexpresslibrary.org/overdue-notices/ A service of the Northeast Kansas Library System Thu, 05 Jan 2012 00:16:54 +0000 hourly 1 By: Sonny Gore http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-27 Sonny Gore Mon, 08 Sep 2008 22:12:52 +0000 http://www.nexpresslibrary.org/?p=270#comment-27 Weekly reports rather than daily would be nice. I'd like to know about the status of ALL overdue items both new and old once a week. That would take care of the redundancy in the daily report that Catherine is talking about, right? If our reports are for those patrons w/o email, can we have the phone numbers on the report so we don't have to look it up? Weekly reports rather than daily would be nice. I’d like to know about the status of ALL overdue items both new and old once a week. That would take care of the redundancy in the daily report that Catherine is talking about, right? If our reports are for those patrons w/o email, can we have the phone numbers on the report so we don’t have to look it up?

]]> By: smoreland http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-25 smoreland Mon, 08 Sep 2008 18:46:19 +0000 http://www.nexpresslibrary.org/?p=270#comment-25 The following Help Request was sent to LibLime this morning. Hello, We need to make a few changes to our overdue list cron job, based on feedback from our member libraries. 1. We would like this job to run weekly, rather than nightly 2. We would like it to include new overdue items or new changes in status 3. Our member libraries would like a .csv file rather than a long text report The following Help Request was sent to LibLime this morning.

Hello,
We need to make a few changes to our overdue list cron job, based on feedback from our member libraries.

1. We would like this job to run weekly, rather than nightly
2. We would like it to include new overdue items or new changes in status
3. Our member libraries would like a .csv file rather than a long text report

]]> By: Catherine Newlan http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-24 Catherine Newlan Mon, 08 Sep 2008 17:47:20 +0000 http://www.nexpresslibrary.org/?p=270#comment-24 yes-list should only have NEW overdue items and NEW changes in status. otherwise it will be very difficult to trac what we have done and should do. we have decided to call those folks who do not have email addresses for the first two notices. then send letter for the third [barred] notice. however, we haven't mailed any notices yet - we have done some calling. and we have received replies from patrons who did receive emails. some saying thanks - they will return the item(s) and some saying gee I thought I did return the item(s). yes-list should only have NEW overdue items and NEW changes in status. otherwise it will be very difficult to trac what we have done and should do. we have decided to call those folks who do not have email addresses for the first two notices. then send letter for the third [barred] notice. however, we haven’t mailed any notices yet – we have done some calling. and we have received replies from patrons who did receive emails. some saying thanks – they will return the item(s) and some saying gee I thought I did return the item(s).

]]> By: smoreland http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-23 smoreland Mon, 08 Sep 2008 17:29:53 +0000 http://www.nexpresslibrary.org/?p=270#comment-23 Hi all, If a patron has a valid E-mail address, then Koha automatically sends them an overdue. The list of overdue notices you received is for everyone else. Everyone who does NOT have an e-mail address. What we need to decide and work on is what to do with everyone else. Ideas include, changing the frequency you get a list from daily to weekly, changing the format from a text file to a .cvs file that can be put into a spreadsheet and asking Koha to only include on the overdue list NEW overdue items and NEW changes in status (from slightly overdue to very overdue and from very overdue to barred). Hi all,
If a patron has a valid E-mail address, then Koha automatically sends them an overdue. The list of overdue notices you received is for everyone else. Everyone who does NOT have an e-mail address. What we need to decide and work on is what to do with everyone else. Ideas include, changing the frequency you get a list from daily to weekly, changing the format from a text file to a .cvs file that can be put into a spreadsheet and asking Koha to only include on the overdue list NEW overdue items and NEW changes in status (from slightly overdue to very overdue and from very overdue to barred).

]]> By: Gwen Battis http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-22 Gwen Battis Mon, 08 Sep 2008 16:24:08 +0000 http://www.nexpresslibrary.org/?p=270#comment-22 So, are the notices being automatically mailed to the patrons? Or do we need to mail them out ourselves? We are a bit confused also. So, are the notices being automatically mailed to the patrons? Or do we need to mail them out ourselves? We are a bit confused also.

]]> By: Amy Lassiter http://www.nexpresslibrary.org/overdue-notices/comment-page-1/#comment-21 Amy Lassiter Mon, 08 Sep 2008 16:17:37 +0000 http://www.nexpresslibrary.org/?p=270#comment-21 okay, so none of the notices actually went to the patron's e-mail account this time? I think I am a bit confused. okay, so none of the notices actually went to the patron’s e-mail account this time? I think I am a bit confused.

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